Overview

This section helps clients understand how we work, what to expect during a project, and how to manage your site after delivery.

Services & Deliverables

• Design & Development: Wireframes, PSD/Sketch files (if included), theme, plugins, custom code.

• SEO & Performance: Basic on-page SEO, speed optimization, image compression, caching.

• Handover: Admin credentials, documentation, training video or PDF.

Project Workflow

1. Kickoff & Requirement Gathering — fill brief and share assets.

2. Design Phase — wireframes and mockups for approval.

3. Development — build on staging, internal QA.

4. Testing & Optimization — cross-device tests, speed checks, SEO basics.

5. Delivery & Training — site goes live, handover documents and optional maintenance.

Maintenance & Support

Available as add-ons: backups, security monitoring, updates, and content edits. Response times depend on selected plan.

Hosting & Backups

We can host or advise on hosting. Backups are recommended weekly (or daily for high-traffic sites). We provide a backup strategy during the onboarding.

Technical Requirements & Access

To work on your project we typically need: hosting access (cPanel/SSH), domain DNS access, FTP/SFTP, and admin credentials for third-party platforms.

How to Request Support or Docs

For additional guides or custom documentation, email primesite.ag@gmail.com with project name and requested documents.

FAQ (short):
Q: Do you provide editable documentation? — A: Yes — we provide admin guides and a short video walkthrough on delivery.
Q: Can I request API or advanced docs? — A: Yes — request via email and we’ll scope it.

Last updated: 2025-12-11